LB
Lizelle B

1 reviews | Active since Dec 2021

20 Jul 2022, 15:49

Pathetic

Pathetic is an understatement. Paid my account and now it’s suspended. No reply to my emails.

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Jul 2022, 16:15
Official
Good day,  Lizelle B 

Thank you for your post. 
  
 Kindly note that we have escalated your complaint to the debtors team for assistance. 
 
We will investigate the matter and provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply22 Jul 2022, 16:47
Official
Good day, Lizelle B
 
Thank you for your patience whilst this matter was being investigated. 

We have confirmed that you have been contacted and notified that billing is done in advance as well as a statement for your reference.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox