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CB
Coenraad B

1 reviews | Active since Mar 2016

28 May 2022, 20:52

Pathetic!!!!

Not worth the money and time. Stay away! 20 phone calls to them emails. Messages,stopping at their street vendors asking to please come and help!!! Not one feed back or assistance or any help. They more offline then online for R1620 per month (200 mbps ) Line, Every second day they will send a sms to apologize for their **** service. and with 3 more Wifi Booster installed by Vox in my house.All this Fibre system doing is frustrating you .Nothing on a weekend it will worsen more can’t even send a mail. Have to use our phones!! But they on every street corner with their balloons and gazebos ,banners to tell you they are the best ….. Should have stayed with RAIN. Can the owner of Vox Telecom please man up !!!

0
Replies (3)
Vox Telecom
Vox Telecom's reply28 May 2022, 21:25
Official
Good day, Coenraad B
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
CB
Coenraad B's update29 May 2022, 10:08
Reviewer Update
It is day 65 of no internet or speed and after a phone call at 11 o clock last night and resetting and rebooting ,launching a new satellite into orbit ert etc etc there was a lot of excuses ,explanation and clarification after iI complained on Hallo Peter
There is still no internet and if comes back there is no Speed. It is extremely slow
Can the Vox Leading Internet Company of the world please sort it out?
Vox Telecom
Vox Telecom's reply03 Jun 2022, 12:35
Official
 Good day ,  Coenraad B  
 
 Thank you for your patience while this matter was being investigated. 
 
Kindly note that we have received confirmation from our technical support team that connectivity issues were resolved.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***



Kind Regards, 
Vox