Pathetic
<p>I am trying to run a business with no outgoing mail. This has been going on for almost a week and I have important agreements and documentation to send. Every single day I call it am told it has been escalated and that someone will get back to me. This of course never happens </p>
I am looking for another service provider...
I am looking for another service provider...
Good day Chris,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Good day Chris,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Good day Chris,
As per our discussion, your request has been resolved. We have been in contact with you regarding your email issues and explained to you that your emails are not working due to the fact that your IP address has been blocked by another ISP. We have also assisted you with checking your Outlook email settings and can confirm that the configuration is fine.
We can confirm that your emails are now working correctly and you are happy with our services.
Please feel free to contact our service desk any time should you have any further queries.
Regards,
Vox Telecom
Good day Chris,
As per our discussion, your request has been resolved. We have been in contact with you regarding your email issues and explained to you that your emails are not working due to the fact that your IP address has been blocked by another ISP. We have also assisted you with checking your Outlook email settings and can confirm that the configuration is fine.
We can confirm that your emails are now working correctly and you are happy with our services.
Please feel free to contact our service desk any time should you have any further queries.
Regards,
Vox Telecom