ML
Mthe L
1 reviews | Active since Sept 2011
18 Apr 2024, 09:26
Pathethic service
, I normal checkup here before I sign in with any of the companies, I didn't and I am in deep sh#t, the worst service ever, been sent from post to pillar daily, I am working from home and I am unable to, they are billing me for "services" what services I do not have any Wi-Fi in my home...VOX***0, ***5 damn I can kick myself for this honestly! if only I checked the reviews...
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
18 Apr 2024, 09:47Good day , Nada
Thank you for the review.
We received your complaint via our company complaint platform. This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We received your complaint via our company complaint platform. This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Vox Telecom's reply18 Apr 2024, 09:47
Official
Good day , Nada
Thank you for the review.
We received your complaint via our company complaint platform. This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We received your complaint via our company complaint platform. This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
ML
Mthe L's updateReviewer Update
08 May 2024, 12:11As nothing happened from the date till to date, please inform your accounts department to stop billing me. To pass credit note apply it and advise who ever needs to de active my profile in your systems. They must not only suspend but deactivate it...Tell your sales department to do what is needed...
All those people copied will not respond I know this, can you just cancel this, router is here you can organise a courier to fetch it...
Please I am over this and I do not want the back and forth it is too much already!
image.png 19.23 KB
image.png 64.21 KB
All those people copied will not respond I know this, can you just cancel this, router is here you can organise a courier to fetch it...
Please I am over this and I do not want the back and forth it is too much already!
image.png 19.23 KB
image.png 64.21 KB
ML
Mthe L's update08 May 2024, 12:11
Reviewer Update
As nothing happened from the date till to date, please inform your accounts department to stop billing me. To pass credit note apply it and advise who ever needs to de active my profile in your systems. They must not only suspend but deactivate it...Tell your sales department to do what is needed...
All those people copied will not respond I know this, can you just cancel this, router is here you can organise a courier to fetch it...
Please I am over this and I do not want the back and forth it is too much already!
image.png 19.23 KB
image.png 64.21 KB
All those people copied will not respond I know this, can you just cancel this, router is here you can organise a courier to fetch it...
Please I am over this and I do not want the back and forth it is too much already!
image.png 19.23 KB
image.png 64.21 KB