1 reviews | Active since Jan 2018
Packet Loss occurring under Vox fibre
I haven't had any problems with Vox since signing with them last year but recently myself and all my friends with Vox experience packet loss at an increasing rate. Our download speeds generally don't get affected but as online gamers, it makes online gaming near impossible.
Good day Kevin.
Thank you for bringing this to our attention. Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Kevin.
Thank you for bringing this to our attention. Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Kevin.
As per feedback received from our Technical Department, one of our agents have been in contact with you regarding your complaint and assisted you with your query.
We have also advised you that we cannot guarantee international throughput speeds.
Please feel free to contact our 24/7 Customer Service Centre on *** or *** should you require any further assistance.
Kind Regards,
Vox Telecom
Good day Kevin.
As per feedback received from our Technical Department, one of our agents have been in contact with you regarding your complaint and assisted you with your query.
We have also advised you that we cannot guarantee international throughput speeds.
Please feel free to contact our 24/7 Customer Service Centre on *** or *** should you require any further assistance.
Kind Regards,
Vox Telecom