AL
Allan L

1 reviews | Active since Dec 2012

27 Mar 2015, 11:31

Overcharging by Vox Telecom

We had an ISP contract with Webstorm (a company based in Kloof, Durban) which charged us R160 a month for a website and to host our domain name for up to 20 email addresses. Webstorm was taken over by the Listed company: Vox Telecom who suddenly increased this cost to R947 per month which they billed as \Bandwidth exceeded""; so we requested to cancel the service;and they confirmed cancellation as at October 2014. They have continued to debit our account for the past 5 months *******ly. This is a gross abuse of the debit order system and is theft."""

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Replies (1)
Vox Telecom
Vox Telecom's reply27 Mar 2015, 11:46
Official
Hello alawrie,

Thank you for bringing this to our attention.
We will investigate the matter and revert back to you shortly.

Regards
Vox Telecom
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