Overcharge

About 4 years ago I entered an agreement with Vox to supply a telephone system for my small business. I did not need a cabinet but was charged for this every month. I took it up with Morne on numerous occassions and the response was always that the credits would be passed, but never happened. Furthermore I was informed by email that the setup costs would be amortised over 3 years, but am still being charged this nearly 4 years later. at the end of July 2019, after no success in rectifying this, I gave a months notice to cancel the service. Despite this I have been charged for September. Despite sending them correspondence over a 4 year period, no credits have been passed, yet they have the audacity to hound me for payment for periods after i stopped using their system. I can highly recommend my new supplier, Voys, but would advise people to avoid Vox like the plague.