BM
Banele M
1 reviews | Active since Jan 2025
16 Jan 2025, 15:00
Over charging clients
The company canceled my subscription and charged me restoration fee without my concern. I tried to log query through their call center but I have not received any assistance.
The company's call center number remains unanswered everything.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Jan 2025, 15:14 Good day, Banele M
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply16 Jan 2025, 15:14
Official
Good day, Banele M
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Jan 2025, 11:40 Good day, Banele M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Collection Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Collection Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply17 Jan 2025, 11:40
Official
Good day, Banele M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Collection Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Collection Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox