MG
Michael G
1 reviews | Active since Sept 2009
05 Oct 2023, 08:43
Over charge
We signed a 24 month contract for CCTV with our new FTTH installation 4 years ago and VOX is still billing us for the CCTV and refusing to cancel unless we return the system we have paid 3x the value for. Stay AWAY from VOX
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
05 Oct 2023, 09:22Good day, Michael
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team who will contact you shortly to assist with the resolution of your complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team who will contact you shortly to assist with the resolution of your complaint.
Kind Regards,
Vox
Vox Telecom's reply05 Oct 2023, 09:22
Official
Good day, Michael
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team who will contact you shortly to assist with the resolution of your complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team who will contact you shortly to assist with the resolution of your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Oct 2023, 10:44Good day, Michael
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply23 Oct 2023, 10:44
Official
Good day, Michael
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Oct 2023, 16:12Good day, Michael
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply23 Oct 2023, 16:12
Official
Good day, Michael
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox