OUTRAGEOUS SMS BILLING FOR A ERROR ON THEIR SYSTEM -

Outrageous SMS Billing FOR A PROBLEM ON THEIR SIDE AND HOLD ME ACCOUNTABLE FOR THEIR MISTAKES – The system fault is on their side according to them and now I get to pay for their system error. I have been a client of Vox and was using their Bulk SMS product they provide. I have work with this system previously and decided to get my own for personal use. so i opened an account with them and bought a once off 5000 credits to send sms's with (no monthly billings. One day out of the blue my credits were gone and i called them up to ask where my credits were. they called me back and said they have found a problem on their system and i owe them R 1,300.000.00 for sending sms's - i was shocked but did not really act to it because it is wrong. i kept getting calls from them and invoices with even bigger amounts - then an invoice for R 25,000.00+ came through for interest on the R1,3 mil - they claim i over used credits on their system that they provided and which their technical department showed me how to use it via team viewer. How was I to know there was a problem on their system? According to me that was how the system worked. for each sms that you send 1 credit gets deducted. this system also give you the option to send Bulk sms's - therefor i bought 5000 credits to do Bulk SMS's – so by the time I had +- 2500 credits left it all disappeared and that’s when I started to enquire about it and got this major surprise. They claim I have used R1,300,000.00’s worth of sms – WHO IN THEIR RIGHT MIND WOULD SEND SMS’S TO THAT COST? According to their system you cannot overuse your credits. Now they say their system had a problem and I must pay for it. I was not aware that there was a problem because that was how they showed me to use it. I obviously will not pay for their mistake, if I had that kind of money, I would not spend it on sms. PLEASE IF THERE IS ANYBODY WHO ENCOUNTERED THE SAME PROBLEM FROM VOX KINDLY GET IN TOUCH WITH ME ON *** - SHAUN WHATSAPP WELCOME