RW
Raytun W

1 reviews | Active since Jul 2022

26 Jul 2022, 21:22

ONLY THE SALE - NO CUSTOMER SERVICE

NOT AT ALL SUGGESTED

This is a company who have little to no flaw with the initial sale, however once the process is completed they do not care about the customer and the long term relationship. Extremely poor communication skills, unable or very delayed response to all queries accepted to upgrades or new sales.

This company does not care about you, only the sale they get from you.

0
Replies (2)
Vox Telecom
Vox Telecom's reply26 Jul 2022, 21:41
Official
Good day,  Raytun W 
 
Thank you for your review. 

Kindly note that the details of your query has been sent to the sales team to investigate and assist. 

We will provide feedback to  you soonest. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply29 Jul 2022, 07:48
Official
Good day  Raytun W 
 
Thank you for your patience while this matter was being resolved.
 
Kindly note that we have received confirmation from the support team that the connectivity problem was resolved .
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox