1 reviews | Active since Jul 2011
Only given about 2/3s of my data allocation for the month.
I signed up for your 2 months Free Vox Fat Pipe Promotion with the help of one of your Sales Reps. After agreeing to the contract, I checked my profile and saw that only 63.33GBs of 100GBs has been allocated for this month.
As I understand it, this is a minimum 4 month agreement, and I didn't agree to receive less than 2/3 of the data allocation on the first month.
There's no mention that the data would be allocated prorata in the Terms and Conditions. This is not what I agreed to.
I would appreciate it if someone could correct this? The account is still in a 100% unused state.
Thanks in advance.
Goof day Jac.
Thank you for bringing this matter to our attention.
Kindly note that this matter will be escalated and someone will be in contact with you regarding the above concerns.
Kind Regards
Vox Telecom
Goof day Jac.
Thank you for bringing this matter to our attention.
Kindly note that this matter will be escalated and someone will be in contact with you regarding the above concerns.
Kind Regards
Vox Telecom
Good evening,
Thank you for your feedback.
Please note an agent will be in contact with you to assist with cancellation.
Kind regards
VoxTelecom
Good evening,
Thank you for your feedback.
Please note an agent will be in contact with you to assist with cancellation.
Kind regards
VoxTelecom
Good evening,
Thank you for your response.
The agent will contact you tomorrow to assist with the cancellation and will provide you with all the information.
Have a great evening.
Vox Telecom
Good evening,
Thank you for your response.
The agent will contact you tomorrow to assist with the cancellation and will provide you with all the information.
Have a great evening.
Vox Telecom
