IB
Ian B
1 reviews | Active since May 2023
07 Jul 2025, 16:24
Ongoing Vox dispute
Am still waiting for a response to my query as to why it took them 6 months to collect a router. Furthermore when I then too a router to them that they weren't missing they still refused to credit my account. Messaged the CEO on Linked IN,- he ghosted me. Emailed and spoke to the Sales DIrector - she promised to follow up - nothing.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Jul 2025, 16:37Good day, Ian
Thank you for your review.
We have forwarded the details of your query to the debtors' team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Thank you for your review.
We have forwarded the details of your query to the debtors' team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply07 Jul 2025, 16:37
Official
Good day, Ian
Thank you for your review.
We have forwarded the details of your query to the debtors' team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Thank you for your review.
We have forwarded the details of your query to the debtors' team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
11 Jul 2025, 15:31 Good day, Ian
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply11 Jul 2025, 15:31
Official
Good day, Ian
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,