ONGOING DEBACLE - SWITCHBOARD/TELEPHONY/VOICE LOGGING SERVIES - VOX

I supposedly upgraded our business switchboard and telephony as well as voice logging initiated in . It has been an ongoing debacle which continues as we speak and we are the 7th of January. This was initiated at the beginning of November. We were told the installation, which was not according to deadline provided, would take one hour and it took more than a week. We still have times when we have no phones working. The latest is that all incoming calls are bypassing the switchboard and going directly to me as a director of the company. The interest and energy is not at a standard anyone would wish for. This company is not to be recommended.