OK ISP, Worst After Sales EVER!!
<p>After months of following up to replace a bad WiFi AP and perform Telkom -> Vox Number porting, I had to threaten with cancellation. They finally bring new modem and process the number port, but do not stop the service cancellation, as agreed.. Now, I have no ISP and also lost my Infrastructure provider service because of them..</p> <p> </p> <p>I have a lot of remote support work I must do and can not leave my wife and small kids home alone. Not nice VOX!! Making me choose between my career and my family! I can scream of frustration..</p>
Good day Francois, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Good day Francois, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Good day Francois,
As per our discussion we have assisted you with a test account to resolve your connection issues. We have also escalated your query to our sales team, who will be in contact to assist you with a new connection package.
Kind Regards,
Vox Telecom
Good day Francois,
As per our discussion we have assisted you with a test account to resolve your connection issues. We have also escalated your query to our sales team, who will be in contact to assist you with a new connection package.
Kind Regards,
Vox Telecom