MB
Maria B

1 reviews | Active since Oct 2010

05 Dec 2025, 03:05

Number no longer exist

My VOIP number, I used for over 8 years, does not work anymore . The number is no longer existing. I ported the number, previous a Telkom number, in 2017. My request , VOX***6 , to correct the error is unanswered. Why does Vox Telecom not re-install my number, and why am I ignored. This matter is taking way too long to rectify/repair. I did send a copy of the porting and the bill of 2017, but in vain

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Dec 2025, 07:28
Official
Good day, Maria
 
Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply17 Dec 2025, 13:17
Official
Good day, Maria

Thank you for your patience whilst this matter was being attended to. 
 
 Kindly note that we have received confirmation that the porting have been completed. 
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards
 Vox