Not worth your money or time!

We canceled in November 2022, December 2022 they tried to take a double payment. They are not responding to emails and calls don't get answered. This after we had to sit with horrible customer service and poor quality internet service for 5 months. When we finally had enough and want to move on they ignored us and haven't released our line for a new ISP. They are overpriced and definitely overrated. I just checked the app and they have nothing logged for cancelation, but I will receive the blame for someone not doing their job once again. They'll probably inform me that they did try to call but there was no answer, even though my phone never rings and I never receive any notifications. This is clearly a side hustle for a select group of people and they don't care about professionalism.