FA
Faaiz A

1 reviews | Active since Jun 2016

28 Jun 2016, 07:38

Not sure if this isn't a **** masquerading as a business

<p> ********** where do I start!! Put us up with the service without even doing the Rica process!! Anything to get that debit order started hey!? Then they cut it off twice with no warning!!! Then they over charged me and **** about refunded it!! All the while being extremely rude in their correspondence!!!! I am still waiting for my money to reflect from the beginning of last wee**** Sick and tired!!!</p>

0
Replies (4)
Vox Telecom
Vox Telecom's reply28 Jun 2016, 07:50
Official

Good day Faaiz, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.

Regards,
Vox Telecom

Vox Telecom
Vox Telecom's reply28 Jun 2016, 09:57
Official

Good day Mr Faaiz Arend,

As per our telephonic discussion, we have processed the credits and we have been in constant contact with you requesting your banking details in order for us to process the refund. As soon as we have received this we will be able to do the refund.

Thank you

Regards,
Vox Telecom

FA
Faaiz A's update28 Jun 2016, 10:39
Reviewer Update

FNB
ACCOUNT HOLDER: SAMEEGAH AREND
ACCOUNT NUMBER: ********** 6469
BRANCH CODE: 250655

DO IT NOW PLEASE.

And just to be clear this is not the first time I've sent these details. And I'm listing it on this site because nobody responds on your own company account email!!

Vox Telecom
Vox Telecom's reply28 Jun 2016, 12:27
Official

Good day Faaiz,

As per our telephonic discussion we have informed you that we can not use above mentioned banking details, you will be emailing this to us.

Thank you
Regards,
Vox Telecom