GH
Gerrit H

1 reviews | Active since Feb 2018

14 Nov 2022, 09:59

Not interested in happy customers

Vox continues to prove that they have 0 interest in customer happiness. Their policy for account suspensions are such a backward development, instated to punish long term customers when they owe R1. Simply ridiculous and the opposite of being customer centric. Terrible service on the hotline as well, eternal waiting times.

0
Replies (1)
Vox Telecom
Vox Telecom's reply14 Nov 2022, 10:19
Official
Good day, Gerrit H

Thank you for entrusting us with your service request.
 
 Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
 
 Kindly provide us with your Vox Account number in order to assist accordingly.
 
 Thank you in advance
Vox