Not informing me of pre-paid Fiber data that does not roll over.

Item: Vox Telecom
Rating: 1
Author: JoubertPieter J

<p>They did not inform me that Fiber prepaid data does not roll over and as a result I lost 359GB of data that I had paid for.</p>

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

17 May 2016, 07:08

Good day Pieter, Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly. Regards, Vox Telecom

Vox Telecom's reply17 May 2016, 07:08

Official

Good day Pieter, Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly. Regards, Vox Telecom

Vox Telecom's replyOfficial

18 May 2016, 07:58

Good day Pieter, as per our discussion the request has been resolved. Please feel free to contact us should you have any further queries.

Regards,
Vox Telecom
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Vox Telecom's reply18 May 2016, 07:58

Official

Good day Pieter, as per our discussion the request has been resolved. Please feel free to contact us should you have any further queries.

Regards,
Vox Telecom
***