NOT HAPPY WITH THE SPEED OF THE VOX LINE WE JUST SIGNED UP FOR A FEW DAYS AGO , THERE SHOULD BE CONSTANT SPEED WITH A FIBRE LINE WHY DOES THE SPEED DROP SO LOW CONSTANTLY

Item: Vox Telecom
Rating: 1
Author: BINA P

LINE IS STILL SLOW AFTER VOX AGENT HAS CONTACTED US WE NEED THIS SORTED OUT ASAP , THE CONNECTION IS SLOW

Helpful (0)

Replies (3)

Vox Telecom's replyOfficial

07 Oct 2022, 12:34

Good day, Bina P

A request has been logged with our Support team to contact you and assist with this matter.

Regards
Vox

Vox Telecom's reply07 Oct 2022, 12:34

Official

Good day, Bina P

A request has been logged with our Support team to contact you and assist with this matter.

Regards
Vox

BINA P's updateReviewer Update

07 Oct 2022, 12:39

i have contacted the support team from my landline but once the support agent answers the call disconnects this has happened twice already there might be a connection issue on vox side

BINA P's update07 Oct 2022, 12:39

Reviewer Update

i have contacted the support team from my landline but once the support agent answers the call disconnects this has happened twice already there might be a connection issue on vox side

Vox Telecom's replyOfficial

11 Oct 2022, 10:57

Good day, Bina P

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the onsite support team attended.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply11 Oct 2022, 10:57

Official