ES
Eugene S
1 reviews | Active since Jun 2024
26 Feb 2025, 10:06
Not happy at all
I have app**** for vox fiber and was accepted but nothing was installed at the premises and yet I am owing them almost R4000 for a service I've never used I have been emailing them but still getting sms's stating that I am being handed over to the lawyers
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
26 Feb 2025, 10:43Good day, Eugene S
Thank you for your review.
Please note that the details of your complaint has been sent to the debtor team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtor team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply26 Feb 2025, 10:43
Official
Good day, Eugene S
Thank you for your review.
Please note that the details of your complaint has been sent to the debtor team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtor team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
05 Mar 2025, 09:48Good day, Eugene S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply05 Mar 2025, 09:48
Official
Good day, Eugene S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox