1 reviews | Active since Jul 2020
Not going to pay extra
Good day
I paid 31 April and proof of payment was send like i do every time I pay. 6 May I got an email from payment overdue. I send again my proof.
And today my fibre is not working reboot it and nothing I asked the people in complex and everyone else is working.
Now to get a hold of Vox telecom Accounts on phone 30min waiting in line...
Messenger on fb and this is what I got Good day.
Current Balance R80.00
Suspended accounts will only be unsuspended once the payment has been allocated to your account. Do note that EFT and direct deposit payment allocation may take up to 24 hours. Good day.
Current Balance R80.00
Which I am not going to pay
And I send prove on messenger of my payment
Thank you.
Please note that the payment above was allocated to the account.
Really!!!! it was!? then why is my fibre off and why did I get an email saying overdue....
Thank you.
Please note that the payment above was allocated to the account.
Really!!!! it was!? then why is my fibre off and why did I get an email saying overdue....
Thank you for your review
A request has been logged with our debtors team to contact you and assist with this matter.
Regards
Vox
Best regards,
Thank you for your review
A request has been logged with our debtors team to contact you and assist with this matter.
Regards
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,