aA
amielmaharaj A
1 reviews | Active since Sept 2016
01 Nov 2022, 10:03
Not getting what was promised
Upgraded to 50/50 from 20/20 over 2 weeks ago. Still getting 20/20 speeds despite calling in numerous times and being told they will follow up with metrofiber. Currently am being billed for 50/50 but not getting it
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Replies (2)
Vox Telecom's replyOfficial
01 Nov 2022, 10:47Good day, Amiel M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply01 Nov 2022, 10:47
Official
Good day, Amiel M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
03 Nov 2022, 10:16Good day, Amiel M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after Gaming prioritization has been corrected.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after Gaming prioritization has been corrected.
Vox Telecom's reply03 Nov 2022, 10:16
Official
Good day, Amiel M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after Gaming prioritization has been corrected.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after Gaming prioritization has been corrected.