DF
Divan F

1 reviews | Active since Dec 2024

23 Dec 2024, 11:09

Not even useless can describe VOX

I called the client service dept again. Holding the line for extremely long periods and no answer. I have had no response to date from Vox regarding the release of my line. This is really getting ridiculous. No improvement of fiber speed.

0
Replies (2)
DF
Divan F's update24 Dec 2024, 15:28
Reviewer Update
I was called yesterday. Made me promises to the moon and back that my line will be released. I was also informed that the release of my line has not been logged yet after all the promisses. The agent told me that he will call me today and nothing. Just like the last couple of months promisses, nothing from VOX. I need to inform you though that they mad sure to send me a invoice for next month. Dont forget to pay them, but DONT EXPECT ANY SERVICE TOO!!!!
Vox Telecom
Vox Telecom's reply30 Dec 2024, 14:11
Official
Hi Divan,

Thank you for your patience.

We have received confirmation that your line has been cancelled and released as per your request.

Please contact us on *** / *** should you require further assistance.

Kind regards,
Vox