PN
Pieter N
1 reviews | Active since Nov 2021
11 Nov 2021, 12:44
Not advised to enter into business with this company
We asked VOX to postpone our application for a fiber internet line before our landlord signed off on their installation plans. They said that our application process cannot be postponed and cancelled our application... and fined us close to R10 000. They have not supp**** us with internet or hardware. They are trying to charge us R10 000 for essentially nothing. They are ignoring my attempts to make contact via email, and they have handed us over to a debt collection agency. DO BUSINESS WITH THIS COMPANY AT YOUR OWN RISK.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
11 Nov 2021, 14:49Good day Pieter N
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Kind Regards,
Vox
Vox Telecom's reply11 Nov 2021, 14:49
Official
Good day Pieter N
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Kind Regards,
Vox
PN
Pieter N's updateReviewer Update
14 Nov 2021, 09:20Hi VOX,
I find it ironic that you have repeatedly ignored my emails over the last four months, and yet it was your Hello Peter scouts that finally prompted someone to make contact. This makes it even more regrettable that I was essentially told there is nothing you can do to solve this absurd situation.
I stand firmly by what I said in this review: I would STRONGLY advise anyone from doing business with VOX Telecommunications.
I find it ironic that you have repeatedly ignored my emails over the last four months, and yet it was your Hello Peter scouts that finally prompted someone to make contact. This makes it even more regrettable that I was essentially told there is nothing you can do to solve this absurd situation.
I stand firmly by what I said in this review: I would STRONGLY advise anyone from doing business with VOX Telecommunications.
PN
Pieter N's update14 Nov 2021, 09:20
Reviewer Update
Hi VOX,
I find it ironic that you have repeatedly ignored my emails over the last four months, and yet it was your Hello Peter scouts that finally prompted someone to make contact. This makes it even more regrettable that I was essentially told there is nothing you can do to solve this absurd situation.
I stand firmly by what I said in this review: I would STRONGLY advise anyone from doing business with VOX Telecommunications.
I find it ironic that you have repeatedly ignored my emails over the last four months, and yet it was your Hello Peter scouts that finally prompted someone to make contact. This makes it even more regrettable that I was essentially told there is nothing you can do to solve this absurd situation.
I stand firmly by what I said in this review: I would STRONGLY advise anyone from doing business with VOX Telecommunications.
Vox Telecom's replyOfficial
14 Nov 2021, 10:31Good day Pieter,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply14 Nov 2021, 10:31
Official
Good day Pieter,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox