SF
Sunette F
1 reviews | Active since Sept 2022
02 Apr 2025, 08:56
Not Acceptable
Utterly disappointed!!! How can you increase my fibre from R700,00 to R975? This without notice. Contacted consultant today and he said mails were send out 25Feb but I received nothing. I've been holding on the line since 08:00 this morning to either down grade or cancel my services but no answer!!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
02 Apr 2025, 09:16Good day, Sunette F
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to assist
Email notifications were sent 25 February 2025 13:49.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to assist
Email notifications were sent 25 February 2025 13:49.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply02 Apr 2025, 09:16
Official
Good day, Sunette F
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to assist
Email notifications were sent 25 February 2025 13:49.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to assist
Email notifications were sent 25 February 2025 13:49.
We will provide feedback to you soonest.
Kind Regards,
Vox
SF
Sunette F's updateReviewer Update
03 Apr 2025, 08:11Thank you, Damion, for getting back to me and helping me get this issue resolved.
SF
Sunette F's update03 Apr 2025, 08:11
Reviewer Update
Thank you, Damion, for getting back to me and helping me get this issue resolved.
Vox Telecom's replyOfficial
03 Apr 2025, 10:51Thank you for the confirmation, Sunette
Should you require any further assistance, please do not hesitate to contact us.
Regards
Vox
Should you require any further assistance, please do not hesitate to contact us.
Regards
Vox
Vox Telecom's reply03 Apr 2025, 10:51
Official
Thank you for the confirmation, Sunette
Should you require any further assistance, please do not hesitate to contact us.
Regards
Vox
Should you require any further assistance, please do not hesitate to contact us.
Regards
Vox