SB
Stephanie B

1 reviews | Active since Jun 2015

23 Dec 2024, 14:35

Not a fan

Been such a mission with Vox to get our fibre. They take so long and when they finally delivered our router it was faulty and now we waiting forever for someone to come out and fix/replace it.

0
Replies (2)
Vox Telecom
Vox Telecom's reply23 Dec 2024, 15:25
Official
Good day ,Stephanie B
Thank you for your review. 

We have escalated the query to our Onsite department. An agent will be in contact with you soonest to schedule an appointment
Regards 
Vox Team
Vox Telecom
Vox Telecom's reply24 Dec 2024, 08:24
Official
Good day ,Stephanie B
Thank you for your patience. 

We have received confirmation that your line is up and running after our onsite department has attended.

Please contact us on ***/*** should you require further assistance.

Kind regards,
Vox