Nonsense from Vox. Terrible customer experience

Item: Vox Telecom
Rating: 1
Author: Sipe B

I do not understand how a business will not have an ETA. I am told that there is an outage in my area, but my expectations are not managed, and this is now the second day without an internet connection.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

24 Jul 2023, 18:37

Good evening Sipe B

Thank you for your review. Kindly note that the details of your query has been sent to the Support team to investigate and assist. We will provide feedback to you soonest. Kind Regards,
Vox

Vox Telecom's reply24 Jul 2023, 18:37

Official

Vox Telecom's replyOfficial

27 Jul 2023, 11:39

Good day, Sipe B

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply27 Jul 2023, 11:39

Official