WP
Willa P

1 reviews | Active since May 2018

02 Jun 2022, 14:15

Non existing service!!!

We are waiting for 2 business days for the debtors devision of VOX to phone us back in order to resolve an account issue. After numerous phone calls and empty call back promises, this issue is still not resolved. I cannot think of a worst customer service than to have an issue and nobody is available to assist you. All credibility lost VOx!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply02 Jun 2022, 17:50
Official
Good day, Willa P
 
 Thank you for your query. 

 Kindly note that the details of your query has been sent to our debtors team to investigate and assist with the resolution. 

 We will provide feedback to you soonest. 
 
 Kind Regards,
 Vox 
Vox Telecom
Vox Telecom's reply06 Jun 2022, 10:23
Official
Good day,  Willa P 
 
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
Vox