AK
Antoinette K

1 reviews | Active since Sept 2014

02 Aug 2023, 21:29

Non existent service.from Vox Telecom

I have send an enquiry to them 4 days ago, regarding problems with my subscription that's not working in my laptop and have not heard anything back. I send a second request on Tuesday as well Ywice I received an outomated email, yet no one contact me to resolve and I cannot get any work done due to this problem. Seriously jow thinking of cancelling my subscription and going somewhere else.

0
Replies (3)
Vox Telecom
Vox Telecom's reply02 Aug 2023, 21:57
Official
Good day Antoinette KloppersThank you for your post.Kindly note that we have attempted to contact you @21:36. Please note our technical support will call you again
Kind Regards, Vox
AK
Antoinette K's update03 Aug 2023, 09:26
Reviewer Update
I received a call at 10 in the evening and asked for them to contact me this morning. Still waiting.
Vox Telecom
Vox Telecom's reply11 Aug 2023, 10:24
Official
Good day, Antoinette
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our cloud support team that the issues were resolved.

Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox