1 reviews | Active since Oct 2014

27 Nov 2024, 12:19

Non existent service.

They do not answer their phone. I requested a call back which I got, waited 20 minutes for accounts department and never got to speak to anyone! Some communications company!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply27 Nov 2024, 13:46
Official
Good day, Mickey

Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the Customer Service team for assistance. 
 
 We will be in contact with you soonest to assist. 
  
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply27 Nov 2024, 14:25
Official
Good day, Mickey
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox