Non-Existent Customer Service

Our service is non-existent for a week now, and I have phoned in a few times! Just spoke to an operator with a child screaming in the background, I could hardly hear a word he was saying? Do you run a business or a child day care? Also once again to be told I have to give it another day, I am fuming, we operate a business and can not operate our offices what so ever without the fibre!

I was called last week Thursday by an agent and told Vodacom will be in contact to come out! I have to go out and see clients, but as my husband is out of the country for work, I am stuck here waiting for a call from Vodacom!!!!!!!!!!!!!!

Vodacom is not my issue, it is yours as I signed up with Vox, not Vodacom! I find it very disappointing that your agents can tell clients there is no way of contacting Vodacom to follow up, except on a system! Really is this how you operate your business!

I am livid, and totally disgusted with how you run your operations, and that not one is prepared to actually keep your client updated, or go the extra mile!