Non existant service!

Item: Vox Telecom
Rating: 1
Author: Peter B

It not that the service is bad - It just does not exist!!!! Six weeks after opening an account, still no service and no updates. Emails unanswered and phone calls - "I'll call you back". Good thing I'm not holding my breath!

Helpful (0)

Replies (3)

Vox Telecom's replyOfficial

11 Aug 2018, 18:34

Good day Peter.

Thank you for bringing this to our attention.

Kindly note that we are currently investigating your complaint and will be in contact with you soon.

Kind Regards,

Vox Telecom

Best regards,

Vox Telecom's reply11 Aug 2018, 18:34

Official

Good day Peter.

Thank you for bringing this to our attention.

Kindly note that we are currently investigating your complaint and will be in contact with you soon.

Kind Regards,

Vox Telecom

Best regards,

Peter B's updateReviewer Update

11 Aug 2018, 19:13

Standard automated reply. I await contact from a real person.

Peter B's update11 Aug 2018, 19:13

Reviewer Update

Standard automated reply. I await contact from a real person.

Vox Telecom's replyOfficial

11 Aug 2018, 20:18

Good day Peter,

Someone from our Customer Service Department will be in contact with you on Monday.

Kind Regards,

Vox Telecom

Best regards,

Vox Telecom's reply11 Aug 2018, 20:18

Official

Good day Peter,

Someone from our Customer Service Department will be in contact with you on Monday.

Kind Regards,

Vox Telecom

Best regards,