MR
Michelle R
1 reviews | Active since Sept 2023
12 Sept 2023, 15:29
Nobody Home! No response at all
I have been trying to get hold of someone at Vox to assist me in reviewing our accounts and canceling some of our items. I have emailed two different people who we have details of as our sales/accounts managers a number of time and received no response. I have also logged a call with customer service... TWICE... and not had anyone assist me. I am not sure what else to do! It is not a complicated request.
Helpful (0)
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Replies (2)
Vox Telecom's replyOfficial
12 Sept 2023, 17:17Good day , Michelle R
Thank you for your post.
Please note that the details of your complaint have been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint have been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply12 Sept 2023, 17:17
Official
Good day , Michelle R
Thank you for your post.
Please note that the details of your complaint have been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint have been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Sept 2023, 11:31Good day, Michelle R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and will assist with resolving this complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and will assist with resolving this complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply13 Sept 2023, 11:31
Official
Good day, Michelle R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and will assist with resolving this complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and will assist with resolving this complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox