OM
Ompha M
1 reviews | Active since Sept 2023
27 Sept 2023, 10:47
NO WIFI CONNECTION FOR A WEEK
I haven’t had signal from my fibre for almost a week now and it doesn’t look like there’s any progress being made. Your help centre calls once a day in the morning and that’s it for the day. This is totally unacceptable to not have any Wifi connection for a week.
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Vox Telecom's replyOfficial
27 Sept 2023, 10:55Good day, Ompha M
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply27 Sept 2023, 10:55
Official
Good day, Ompha M
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox