1 reviews | Active since Dec 2016

07 Feb 2025, 19:04

No WiFi available

No WiFi available since yesterday. No one to assist via WhatsApp. When will this be sorted.

0
Replies (2)
Vox Telecom
Vox Telecom's reply07 Feb 2025, 19:18
Official
Good day, Michelle!

Thank you for reaching out to us.

Kindly take note of the below outage:

Please note that the Vox service center is currently experiencing minor technicalities with internal systems and are limited in assisting customers at the present moment. Note that our Core engineers are actively attending to this issue and we will be able to assist you momentarily. Thank you for your patience.

Updates will be posted on our Social Media pages as received.

Kindest Regards
Vox

Best regards,

Vox Telecom
Vox Telecom's reply10 Feb 2025, 11:30
Official
 Good day, Michelle
 
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.

Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox 

Best regards,