No Value for Money

Item: Vox Telecom
Rating: 1
Author: Lungile N

I’ve never received good service with this company. There’s been a power outage from last week Tuesday and no one can tell us what is the reason.The customer service consultants are the worst, very condescending and clueless as well, did I mention that they also hang up prior to hearing your query.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

12 May 2025, 20:19

Good day, Lungile.

Thank you for reaching out to us.

Our support team will contact you to assist you further with the query.

Regards

Vox Telecom's reply12 May 2025, 20:19

Official

Good day, Lungile.

Thank you for reaching out to us.

Our support team will contact you to assist you further with the query.

Regards

Vox Telecom's replyOfficial

20 May 2025, 10:38

Good day, Lungile

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Vox Telecom's reply20 May 2025, 10:38

Official