vM
victor M
1 reviews | Active since Jun 2020
15 Mar 2022, 08:26
No updates, No action, No service
I have since logged a call VOX***6 about fibre internet service and still no solution or word from Vox. How do Vox expect client to pay for the service if there is no service rendering. This has affected the business operation but Vox careless about SLA but will never miss a debit order date. I am tired of calling Vox to get updates on the issue at hand. I can't wait for the contract to end honestly.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 Mar 2022, 09:40 Good day, Victor M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply15 Mar 2022, 09:40
Official
Good day, Victor M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Mar 2022, 12:39Good day, Victor M Thank you for your patience while this matter was being investigated. Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , restored the link. Should you require any further assistance, please do not hesitate to contact us on *** or email, *** Kind Regards, Vox
Vox Telecom's reply17 Mar 2022, 12:39
Official
Good day, Victor M Thank you for your patience while this matter was being investigated. Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , restored the link. Should you require any further assistance, please do not hesitate to contact us on *** or email, *** Kind Regards, Vox