No title.

I missed one payment in May due to financial difficulties. I payed it up at the end of June. It is the 4th of August and it still has not reflected. I have been receiving invoices with penalties that is effecting my credit score negatively. I have called numerous time trying to rectify the mistake but I keep being transferred through 2 to 3 people, unable to assist, and eventually getting to a dead line. I want to cancel but I am unable to do so due to the incompetence of the agents I have been speaking to. I am beyond frustrated with your service.