nL
nic L

1 reviews | Active since Nov 2011

16 Nov 2021, 10:08

no support, no internet, STAY AWAY

i think they have closed down, if not they are about to close down.... my internet has been down for 2 days, logged several calls and not a word back from them.... i eventually got hold of someone on support, could not here a word they were saying but something about link africa the fibre they link up to has closed down....... would have been nice for vox to let us know.... shocking ISP, and i am sure not long to go before they close down.... stay away....

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Replies (2)
nL
nic L's update16 Nov 2021, 11:25
Reviewer Update
what are you talking about ? my internet is still down....! so what has been successfully restored ? load of bull man, curently right now i have no internet access on VOX router !!!
Vox Telecom
Vox Telecom's reply16 Nov 2021, 11:46
Official
Good day   Nic L 

Thank you for your enquiry. 
 
Kindly note that we have escalated your enquiry. 
 
We will investigate the matter and provide feedback to you soonest. 
 
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. 
 
Kind Regards, 
 Vox