NO support always down

Item: Vox Telecom
Rating: 1
Author: Jurie O

if the outages is not once a day then you get messages account is in arrear's .but why do you have debit orders then??? time that our town change from service providers because vox is quick to start up but now NO support in Lephalale

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

11 Jun 2025, 08:10

Good day, Jurie

Thank you for your review.

Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist.
We will provide feedback to you soonest.

Kind Regards,
Vox

Best regards,

Vox Telecom's reply11 Jun 2025, 08:10

Official

Best regards,

Vox Telecom's replyOfficial

12 Jun 2025, 11:28

Good day, Jurie

Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Best regards,

Vox Telecom's reply12 Jun 2025, 11:28

Official

Best regards,

NO support always down

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