JP
Johannes P

1 reviews | Active since Jun 2020

01 Dec 2022, 12:30

No services

We are since 25th November 2022 without internet. It's the 1st of December2022. We ask numerous times for a quote on the cable that comes to your house and yet nothing. The cable was 5 cm under the ground and we choped it off while planting a schrub. We run a small businesses from home which we need the internet for and nou 7 days without the extra income who will reimburse me for the lost of income and airtime spend on the calls to get vuma to fix the line.

Really no customer service

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 Dec 2022, 13:49
Official
Good day,  Johannes P 

Thank you for your review. 
  
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply01 Dec 2022, 14:15
Official
 Good day,  Johannes P 

Our support team attended - We received confirmation that  you received the quotation from Vumatel
Vumatel to attend Saturday Morning.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards 
Vox