EB
Emmie B

1 reviews | Active since Jul 2015

08 Jun 2023, 17:00

No service whatsoever!

Wish I could give a lower rating. Absolutely appalling service. Got an LTE Sim card from them my router is perfect signal 100% but the sim card is not loaded with the data as it connects but without internet. Promises of Agents that will call me back and just no feedback.

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Jun 2023, 17:55
Official
Good day Emmie

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 

Vox Telecom
Vox Telecom's reply14 Jun 2023, 10:05
Official
Good day, Emmie
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox 
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