1 reviews | Active since Jul 2021
NO service provider
Internet connection has not been stable for over 2 weeks. At first they blamed the loadshedding even though I have a UPS for uninterrupted connection. Then they blamed Vumatel. Vuma techs came out on a public holiday, only to establish that their line is not faulty. Then Vox said my Vox router is faulty and they will send technians the next day, 22 March. I stressed that I was working from home and needed internet. No one arrived. When I followed up they said I was booked for 23 March at 10am.
No one has arrived. I can't get through to the call centre even though sometimes it says there are no calls before me, it repeatedly tells me to input my cell number and someone will call me back. No one calls back. This function should be removed as I've left a few call backs without success.
Terrible service
Thank you for your post.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for your post.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance
Vox