LH
Lyrishia H
1 reviews | Active since Apr 2023
06 Nov 2025, 11:25
NO SERVICE OR REGARD FOR THEIR CLIENTS.
This company just does what they want, there was an automated cancelation place in my account and now my services are cancelled without my knowledge and my account is not in arrears. This is not the 1st time complaining about Vox. If its not cable damage it's this suspension or cancelation this is exhausting and they are not even bothered to improve their services #thinkingofcanceling
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Replies (2)
Vox Telecom's replyOfficial
06 Nov 2025, 11:52Good day, Lyrishia
Thank you for your review.
Kindly note that we have sent the details of your query to our Accounts team who will reach out to you shortly to assist with the resolution thereof.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your query to our Accounts team who will reach out to you shortly to assist with the resolution thereof.
Kind Regards,
Vox
Vox Telecom's reply06 Nov 2025, 11:52
Official
Good day, Lyrishia
Thank you for your review.
Kindly note that we have sent the details of your query to our Accounts team who will reach out to you shortly to assist with the resolution thereof.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your query to our Accounts team who will reach out to you shortly to assist with the resolution thereof.
Kind Regards,
Vox
LH
Lyrishia H's updateReviewer Update
26 Nov 2025, 13:26So the saga continues...
After making payment on the supposed "outstanding balance" more than 48hours ago my internet services are still not re instated. Does anyone at VOX Telecoms know what service is?! This is uphauling and nothing gets done, no feedback or communication from them on what is happening behind the scenes. I need the ombudsman details to report this can anyone out there assist as frustrated paying client.
After making payment on the supposed "outstanding balance" more than 48hours ago my internet services are still not re instated. Does anyone at VOX Telecoms know what service is?! This is uphauling and nothing gets done, no feedback or communication from them on what is happening behind the scenes. I need the ombudsman details to report this can anyone out there assist as frustrated paying client.
LH
Lyrishia H's update26 Nov 2025, 13:26
Reviewer Update
So the saga continues...
After making payment on the supposed "outstanding balance" more than 48hours ago my internet services are still not re instated. Does anyone at VOX Telecoms know what service is?! This is uphauling and nothing gets done, no feedback or communication from them on what is happening behind the scenes. I need the ombudsman details to report this can anyone out there assist as frustrated paying client.
After making payment on the supposed "outstanding balance" more than 48hours ago my internet services are still not re instated. Does anyone at VOX Telecoms know what service is?! This is uphauling and nothing gets done, no feedback or communication from them on what is happening behind the scenes. I need the ombudsman details to report this can anyone out there assist as frustrated paying client.