LJ
Leoni J

1 reviews | Active since Jan 2020

13 Sept 2021, 11:35

No service from VOX Telecom!

Trying to mail their cancellations department, and get returned emails all the time Then email individuals at Vox requesting for assistance to forward cancellation request to the department because their email does not work. Then eventualy got a cancellation settlement over the phone, and in writing it is almost double. Contact the accounts departent on a Friday at 16:30 - No answer, even though the voice record confirms business hours is from 8-5 Phone them this morning on *** at 11:30 - No Answer, just voice record Does anyone at VOX WILLING TO PROVIDE SERVICE! This is absolutely a no go for any business and I would recommend not to do business with this company at all, and still trying to make a payment to them! Is it worth it???

0
Replies (1)
Vox Telecom
Vox Telecom's reply13 Sept 2021, 12:42
Official
Good day, Leoni J

Thank you for your enquiry. 
 
Kindly note that we have escalated your enquiry. 
 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.

 Regards 
Vox