MN
Madalein N

1 reviews | Active since Aug 2022

20 Oct 2023, 15:19

No service from Vox service provider

I will never in my life recommend vox to any one. You never have signal and if you have it constantly turn on and off. None of there numbers work if you try to phone. I sopke to one of there business sales persons he said he will help me fix the problem. That was 2 weeks back. But if you don't pay then they will send you a letter to pay that being for no service.

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Oct 2023, 15:52
Official
Good day, Madalein K

Thank you for the review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to you soonest. 

Kind Regards, 
 Vox 

Vox Telecom
Vox Telecom's reply21 Nov 2023, 09:48
Official
Good Day Madalein,

Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that you have indicated that you are changing to a MTN package and cancelling the Telkom.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***


Kind Regards,
Vox