NO SERVICE FOR NEW CUSTOMERS!!!!

I signed up with VOX and received my E-Acceptance on 16 May 2018. 4 June 2018 I received and email from Damian to state that my order had been placed. 6 June I emailed Damian to ask current lead time, no response. 18 June 11am, I called the sales team, Damian was not in and Phillip assisted, he said he would ring me back, I called him again later that day and once again he said he would come back to me and never did. 19 June 2018 I emailed ********** requesting feedback on Q444573, to date no email response. 11:30 am called and ********** 990 spoke to Amelia, she said hold tried to transfer me and call was disconnected. 11;32 spoke to Tanya, she gave me Leigh's number ********** 062 no answer (to date never get an answer on this number) Tanya also gave me the number for Johan Pitzer, 11: 40 called ********** 921 & ********** 137 no answer and he did not call me back. Again called Phillip 11:50, no apologies for never calling me back, transferred me to Damian, who said he would mail and check the progress. He emailed Sibusiso Ndlovu and stated that it shows we are currently not live in my area to which I said 2 of my neighbors have had their Fiber over a week. Emailed Damian and Sibusiso 20 June at 9:38am asking for feedback, to which Sibusiso rep**** at 9:46 that they were awaiting Vuma to activate my order. I in turn called Vumatel and Antointte and she stated Vox had not sent the order and it would reflect in 20min. I then called Johan Pitzer on ********** 137 at 12 on the 20th, he apologized for the the shoddy service and proceeded to blame Vumatel. He said he would come back to me. 8:56 21 June 2018 and still no call or email from Vox.

The service to new customers once you have your signature is appalling and I will never recommend you to anyone!!

Please resolve my issue.