M
Mvuyo
1 reviews | Active since Mar 2022
09 Dec 2022, 14:47
No service - fibre down for 6 days
I have not had fibre for 6 days. I have logged a call and tried several times to call. Eventually I got through and my issue is still not resolved. I am paying for this service and its almost a week, no internet. I am unable to work and continue with my affairs. This is unacceptable!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
09 Dec 2022, 15:46Good day, Mvuyo M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply09 Dec 2022, 15:46
Official
Good day, Mvuyo M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
M
Mvuyo's updateReviewer Update
09 Dec 2022, 16:12Good day
Thank you for your feedback, I would really appreciate it if this can be resolved promptly
Regards
Mvuyo
Thank you for your feedback, I would really appreciate it if this can be resolved promptly
Regards
Mvuyo
M
Mvuyo's update09 Dec 2022, 16:12
Reviewer Update
Good day
Thank you for your feedback, I would really appreciate it if this can be resolved promptly
Regards
Mvuyo
Thank you for your feedback, I would really appreciate it if this can be resolved promptly
Regards
Mvuyo
Vox Telecom's replyOfficial
25 Jan 2023, 10:50Good day, Mvuyo M
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply25 Jan 2023, 10:50
Official
Good day, Mvuyo M
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox